VISA
Ordinary Passport ✅ Visa Required
Green Passport ❌ Visa Not Required
Service Passport ❌ Visa Not Required
You must have a passport valid for 6 months from the end date of travel and not older than 10 years.
In destinations where a visa is required, the visa application must be made with the documents specified in the “Documents Required for Visa” list that your agency will provide to you for the visa application. In order to avoid problems with customs police at the border of the country to be visited due to torn, worn, wet and/or similarly damaged passports; such passports must be renewed, and if it is a country that applies visas to T.C. citizens, the relevant visa must be in the new passport. Otherwise, responsibility belongs to the passenger. Since our guests under 18 may be asked for a document showing the mutual consent of the parents by the police officer on duty at country entry and exit when traveling alone or with only one of their parents; we recommend that our guests under 18 and their parents be sensitive about this matter.
HEALTH
*We do not think you will encounter any health-threatening issues with meals taken in the region’s good restaurants and hotels. However, when you are not with the group, we recommend being careful about eating and drinking, definitely consuming bottled water, avoiding ice, milk and dairy products, eating meat and fish products that you are sure are well cooked, and for fruit, choosing fruits that can be peeled, such as bananas and pineapples.
*For possible health problems or injuries that may occur due to reasons beyond your control, we strongly recommend that you obtain a report and invoice from the health facilities where you receive treatment. It will be useful for insurance-related procedures if needed.
FLIGHT TIMES
Izmir ✈︎ Prague ⏱︎ 2 hr 55 min
Berlin ✈︎ Izmir ⏱︎ 2 hr 50 min
TOURS & OPTIONAL TOURS and ACTIVITIES
*All City and Culture Tours written in the program are included in the price.
*Optional tours and activities or boat trips, etc., are organized with a minimum participation requirement of 15 people, and participation is not mandatory. If sufficient numbers are not reached, trips cannot be carried out, or optional tour/activity prices, content, and the vehicle used may vary according to the number of participants. In addition, the days and times of extra tours/activities may be changed by the guide depending on the opening/closing status of museums, ruins, or venues at the destinations and weather conditions.
*The agency reserves the right to change the tour route when deemed necessary, provided that the content remains the same.
*Trips or tours that are not permitted by local authorities or for any reason due to different causes are not carried out. The Agency cannot be held responsible for the inability to carry out such trips or tours.
ACCOMMODATION
During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at distances greater than the stated km.
*Triple rooms may be provided depending on hotel availability, and the bed provided for the 3rd person in such rooms may be smaller than standard beds. Triple rooms consist of 1 large bed and 1 extra bed. Since extra beds are foldable beds or coach beds, participants booking for a 3rd person and/or child are deemed to have accepted the possible congestion in the rooms and the bed type.
*Child discounts are valid for only one (1) child staying with 2 adults and matching the age group specified in the pricing section.
*Breakfasts taken at the hotel among the services included in the tour program are served according to the breakfast culture of the country visited and generally with a limited menu called continental breakfast, consisting of butter, jam, bread, tea or coffee, and may be served in a separate hall allocated to the group.
*Due to possible disruptions and technical problems reported to us by hotel management, our agency reserves the right to change hotel names, provided that the category remains the same.
CURRENCY
The currency used in European countries is the Euro. It is recommended to carry a small amount of Euro with you.
POWER OUTLETS
The power outlets used in France are compatible with Turkey and no additional adapter is needed.
SHOPPING
Shopping opportunities are available at shopping centers in city centers and small stalls selling souvenirs.
TIME ZONE
Europe is 1 hour behind Turkey in summer time and 2 hours behind in winter time. For example, when it is 18:30 in Turkey in summer, it is 17:30 in Europe.
FOOD CULTURE
It is known for its hearty and delicious dishes that reflect the rich traditions of Central Europe. In Czech cuisine, which is meat-heavy, especially goulash (gulaš), roast duck (pečená kachna), and the famous bread dumpling knedliky served alongside are among the standout flavors. For those with a sweet tooth, Trdelnik, often found on the streets of the city and prepared with cinnamon and sugar, is one of the local delicacies you must try.
CLOTHING and REQUIRED ITEMS
If you are going in the summer season, we recommend bringing T-shirts that can be easily put on and taken off, short- and long-sleeved shirts, cotton trousers, shorts, comfortable walking shoes, a light jacket for the evenings, and a light sweater. In addition, you may also bring a hat, sunglasses, sunscreen, earplugs against possible noise, a camera, a video camera, their chargers, and spare memory cards. In autumn and winter, we recommend clothes that allow you to move comfortably and keep you warm, as well as an umbrella and a light raincoat.
IMPORTANT NOTES
*Having a valid passport and/or having obtained a visa (for destinations/passports that require a visa) does not mean that entry into the country is guaranteed. The passport police have the authority not to let you into the country. Our Agency is not responsible for this situation; responsibility belongs to the passenger.
*The agency is an intermediary institution between the airline and the passenger and is subject to the 28.09.1955 Hague Protocol. There may be a risk of delay on scheduled and special flights, or times may change before the current trip and flight.
*The agency is obliged to notify these changes as soon as possible. Our passengers have purchased the tour knowing and accepting that flight details may change.
*Children aged 0-2 do not pay local tax or local service fees.
*The panoramic city tours included in the tour package are tours organized for general introduction of the cities and conducted panoramically with guide narration from inside the vehicle, lasting a maximum of 2-3 hours and not including museum or site entries.
*Including the other tours specified in the program, our Agency is not responsible for the inability to carry out the relevant tours on days and times coinciding with the tour when local authorities do not permit visits or entry, or when the tour becomes impossible due to closed roads caused by any event or due to weather conditions. Some tours may be carried out by public transport or on foot where roads are closed or vehicle entry is not permitted, within possibilities.
ABOUT AIRLINE TICKETS and FLIGHTS
*Before the tour date, flight times and airline ticket reservation number information are shared by our agency. Due to the group reservation, you can check in only with your passport at the specified time and counter even without your ticket.
*During registration, the name, date of birth, passport and ID number as stated in the passport must be entered into the system. Airline tickets are issued according to this information. Ticket cancellations or changes arising from incorrect information will be charged to guests as a no-show fee.
*In cases where you are unable to participate because you missed the flight or could not catch the plane due to your own reasons, our agency is not responsible for the losses that will arise from payments made to hotels and airlines.
*Our agency acts as an intermediary between the airline and the passenger, and times may change before the flight; all times must be confirmed 48 hours before the departure dates. If the number of participants for the package tour is insufficient, tour cancellation is notified to the consumer 7 days in advance. Route changes may occur depending on the city where the plane lands.
TRANSPORTATION and LOCAL TRANSPORTATION SERVICES
*You are required to wear your seat belts during the journey. For passengers aged 0-4, it is mandatory to bring a “vehicle baby seat.” If the rules are not followed, our agency cannot be held responsible for traffic fines or penalties that may be imposed.
*Even if the seat numbers provided in the vehicles supplied in the countries traveled to are the same as purchased, the direction, place, or position may differ. Seating is arranged according to the vehicle conditions of the country in question.
*All vehicles offered by local vehicle service providers for transportation and transfer services are inspected in accordance with European Union rules and conditions. Vehicles that pass inspection provide service as long as they are comfortable and flawless, regardless of their model or age.
LOSSES, OFFICIAL DOCUMENTS, PASSPORT AND ID LOSSES
*When leaving the hotels where you stay during your trip, please make sure that you have taken all your belongings. If forgotten items are found, the expenses incurred in delivering them to the country and/or person belong to the owner of the item.
*In the event that your passport is lost or stolen, our agency representative/guide must continue the tour program for the other traveling guests as promised by the agency; therefore, they must know that they will act on their own responsibility regarding all arrangements related to passport procedures, return, or joining the tour in the country where the loss/theft occurred. Our agency accepts no responsibility for any problems or issues that may arise in this regard.
*The agency is not responsible for items forgotten, lost, or stolen during the tour.
TRAVEL HEALTH AND CANCELLATION COVER
*The insurance arranged by our Agency for your travel in question covers you with the Professional Liability Insurance mandatory for agencies by the Association of Turkish Travel Agencies and the Travel Health coverage. Travel Health coverage is valid for ages 0-65. Guests over 65 are required to obtain insurance by paying an additional premium. We recommend that you always obtain Travel and Health Insurance for your trips to ensure your protection.
*However, it should be known that this insurance does not cover unconditional cancellations; in the event of force majeure, non-chronic and sudden illnesses, accidents, and the same negative situations of a first-degree relative, the reports to be obtained are submitted to the relevant insurance company and, after evaluation, are included in the cancellation coverage. These evaluations are made by the relevant Health and Insurance Company’s health institutions and are outside the scope of our agency’s responsibility.
ABOUT THE CONTRACT AND CANCELLATIONS
*For tours with flights, there is an unconditional right to cancel up to 30 days before the tour departure date. For cancellations exceeding 30 days (25 days before the tour departure date), the remaining amount is refunded after deducting the airline ticket and non-refundable operational expenses. There is no refund right for cancellations made less than 25 days before the tour departure date. It is paid as compensation by the consumer.