VISA
Ordinary Passport ✅ Visa Required
Green Passport ❌ Visa Not Required
Service Passport ❌ Visa Not Required
You must have a passport valid for 6 months from the end date of the trip and not older than 10 years.
In destinations requiring a visa, the visa application must be made with the documents specified in the “Required Documents for Visa” list that your agency will provide to you. In order to avoid problems with customs police at the border of the country to be visited due to torn, worn, wet and/or similarly damaged passports; such passports must be renewed and, if the destination country applies a visa for Turkish citizens, the relevant visa must be in the new passport. Otherwise, responsibility belongs to the passenger. As our guests under 18 may be asked by the police officer at country entry and exit points to present a document showing the mutual consent of the parents when traveling alone or with only one of their parents, we recommend that our guests under 18 and their parents be sensitive on this matter.
HEALTH
Those who use regular medication are advised to bring more medication with them than they need, because not all kinds of medicines can be found in the country. In addition, if you have a serious health problem (heart, blood pressure, diabetes, etc.), it will be useful to have a signed document from your doctor with you. We also recommend that you do not drink tap water and instead drink bottled water that you open yourself for the first time.
FLIGHT TIMES
Izmir ✈︎ Amsterdam ⏱︎ 3 hr 45 min
Düsseldorf ✈︎ Izmir ⏱︎ 3 hr 10 min
TOURS & OPTIONAL TOURS and ACTIVITIES
*All City and Cultural Tours written in the program are included in the price.
*Optional tours and activities or boat trips, etc., are organized with a minimum participation of 15 people and are not mandatory. If the required number is not reached, the trips cannot be carried out, or the prices, content, and vehicle to be used for optional tours / activities may vary depending on the number of participants. In addition, the days and times of extra tours / activities may be changed by the guide according to the opening/closing status of museums, archaeological sites or venues at the destinations and the weather conditions.
*The agency reserves the right to change the tour route when deemed necessary, provided that the content remains the same.
*Tours or excursions that are not permitted to be visited or accessed for any reason by local authorities or due to other reasons will not be carried out. The Agency cannot be held responsible for the inability to carry out such tours or excursions.
ACCOMMODATION
During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be used at distances greater than the specified km.
*Triple rooms may be provided depending on hotel availability, and the bed offered to the 3rd person in such rooms may be smaller than standard beds. Triple rooms consist of 1 large bed and 1 extra bed. Since extra beds are foldable and are called coach beds, participants making 3rd person and/or child reservations are deemed to have declared that they accept the possible cramped conditions in the room and the bed type.
*Child discounts are valid for only one (1) child staying with 2 adults and within the age group specified in the pricing section.
*Breakfasts received at the hotel among the services included in the tour program are served in accordance with the breakfast culture of the country visited and usually with a limited menu called continental breakfast, consisting of butter, jam, bread, tea or coffee, and may be served in a separate hall allocated to the group.
*In the event of possible disruptions arising from technical issues reported to us by the hotel management, our agency reserves the right to change hotel names, provided that the category of the hotels remains the same.
CURRENCY
The currency used in the Netherlands and Germany is the Euro (EUR). It is recommended that you carry small amounts of local currency with you.
TIME ZONE
The Netherlands and Germany are 1 hour behind Turkey in daylight saving time and 2 hours behind in winter time.
For example, when it is 18:30 in Turkey in summer, it is 17:30 in the Netherlands and Germany.
FOOD CULTURE
Located in the heart of Central Europe, the cuisines of the Netherlands and Germany, offer a structure quite close to Turkish tastes with hearty meat dishes, fresh pastries, and rich potato side dishes. Throughout your trip, from the world-famous cheese varieties and fresh seafood of the Netherlands to Germany’s skillfully prepared famous sausages and roasted meat delicacies, you can experience the region’s finest examples. The traditional casserole dishes and fresh baked goods, common to both countries, are of a quality that will not fall short of the table richness we are accustomed to.
CLOTHING and ESSENTIAL ITEMS
If traveling in the summer season, we recommend bringing t-shirts that can be easily put on and taken off, short- and long-sleeved shirts, cotton trousers, shorts, comfortable walking shoes, a light jacket for evenings, and a light sweater. In addition, you may also bring a hat, sunglasses, sunscreen, earplugs against possible noise, a camera, a video camera, their chargers, and spare memory cards. In the autumn and winter periods, we recommend clothing that allows you to move comfortably and keep warm, as well as an umbrella and a light raincoat.
IMPORTANT NOTES
*Having a valid passport and/or having obtained a visa (for a destination/passport requiring a visa) does not mean that entry to the country will be permitted. The passport police have the authority to deny you entry into the country. Our agency is not responsible for this situation; responsibility belongs to the passenger.
*The agency acts as an intermediary between the airline and the passenger and is subject to the Hague Protocol dated 28.09.1955. On scheduled and special flights, there may be a risk of delay or the times may change before the current trip and flight.
*The agency is obliged to notify these changes as soon as possible. Our passengers have purchased the tour knowing and accepting that flight details may change.
*Children aged 0-2 do not pay airport tax and airport services fee.
*The panoramic city tours included in the tour package are tours organized for the general introduction of the cities and carried out panoramically with guide narration from inside the vehicle, lasting at most 2-3 hours and not including museum or archaeological site entries.
*Including other tours specified in the program, in cases where, at the date and time corresponding to the tour, local authorities do not allow visits or entry, or where the tour becomes impossible due to closed roads because of any event or due to weather conditions, our Agency is not responsible for the inability to carry out the aforementioned tours. Some tours may be conducted by public transport or on foot, where possible, in locations with closed roads or where vehicle entry is not permitted.
ABOUT AIR TICKETS and FLIGHTS
*Flight times and aircraft ticket reservation number information are shared by our agency before the tour date. Since it is a group reservation, you can check in at the specified time and counter with only your passport even without your ticket.
*During registration, the name, date of birth, passport and ID number as they appear on the passport must be entered into the system. Air tickets are issued according to this information. Cancellations or changes of air tickets arising from incorrect information will result in the no-show fee being charged to guests.
*In cases where you are unable to participate due to being late for the flight or missing the plane for reasons related to your own circumstances, our agency is not responsible for the losses arising from payments made to hotels and airlines.
*Our agency acts as an intermediary between the airline and the passenger; flight times may change before departure and all times must be confirmed 48 hours before the departure dates. If the number of participants for the package tour is insufficient, cancellation of the tour is notified to the consumer 7 days in advance. Route changes may occur depending on the city where the plane lands.
TRANSPORTATION and LOCAL TRANSPORTATION SERVICES
*It is mandatory to wear your seat belt during the journey. For our passengers aged 0-4, it is mandatory to bring a “vehicle baby seat.” In case of non-compliance with the rules, our agency cannot be held responsible for any traffic fines or sanctions applied.
*Even if the seat numbers provided on the vehicles in the countries to be visited are the same as purchased, their direction, place, or position may differ. Seating is arranged in accordance with the vehicle conditions of the current country.
*All vehicles provided by local transportation service providers for transportation and transfer services are inspected in accordance with European Union rules and conditions. Vehicles that pass inspection provide service if they are comfortable and flawless, regardless of their model and age.
LOSS, OFFICIAL DOCUMENTS, PASSPORT AND IDENTITY DOCUMENT LOSS
*When leaving the hotels where you stay during your trip, please make sure that you have taken all your belongings with you. In cases where forgotten items are found, the expenses incurred in delivering them to the country and/or person belong to the owner of the item.
*In the event that your passport is lost or stolen, since our agency representative/guide must continue the tour program for the other traveling guests as promised by the agency; they should know that they will act on their own responsibility regarding all procedures related to passport matters, return travel, or joining the tour in the country where the loss/theft occurred. Our agency does not accept responsibility for any difficulties or problems that may arise in this regard.
*The agency is not responsible for items forgotten, lost, or stolen during the tour.
TRAVEL HEALTH AND CANCELLATION COVER
*The insurance arranged by our Agency for your travel covers the Professional Liability Insurance mandatory for agencies by the Association of Turkish Travel Agencies and the Travel Health coverage that will protect you in terms of travel health. The Travel Health coverage is valid for ages 0-65. Our guests over 65 are required to purchase insurance by paying a surcharge. For your assurance, we recommend that you always take out Travel and Health Insurance for every trip.
*However, it should be known that this insurance does not cover unconditional cancellations; in cases of force majeure, reports for non-chronic and sudden illnesses, accidents, and such situations affecting first-degree relatives are submitted to the relevant insurance company and considered for cancellation coverage after evaluation. These assessments are made by the relevant Health and Insurance Company’s medical institutions and are outside the scope of responsibility of our agency.